Frequently asked questions

Over 40 Years of Expertise in Backflow Prevention

What products and services does Astra Backflow offer?

We supply a full range of backflow prevention products—including assemblies, valves, repair kits, gauges, meters, testing equipment, and shut‑off valves—featuring top brands like Zurn, Watts, Ames, Cla‑Val, Febco, and Matco Norca. We also provide certification training and expert support for plumbers and plumbing businesses.

What are the benefits of opening a professional account?

By signing up for a professional account, you’ll get exclusive savings, personalized support, and streamlined purchasing tailored specifically for plumbing businesses.

Where are you located and how can I contact you?

Our corporate office is located in Newbury Park, California, with additional locations in Miami Beach, FL and Goose Creek, SC. You can reach Sales & Support at (800) 776‑1464. We operate Monday through Friday, 7:30 AM to 5:00 PM (closed on weekends).

What is the Aquaflow lubricant?

A proprietary solution offered by Astra that keeps valves operating smoothly and reliably—a unique innovation in backflow prevention.

Which brands do you carry for backflow prevention?

We carry industry‑leading brands, including Zurn, Watts, Ames, Cla‑Val, Febco, Apollo, and Matco Norca—ensuring premium quality and performance.